Dear Clients,
Please be assured that KB Slovakia’s team is available and working for you in the current situation as well!

We are committed to providing our services so as to be able to meet your needs and expectations while protecting your as well as our health. Our team is now working primarily from home, with a view to minimising the risk of the infection spreading.

Our mailboxes, telephone numbers, and direct banking channels are up and running and are fully available to you.

We look forward to seeing you in our offices once the epidemic is over, and wish you all good health!

Executive Director, KB Slovakia

 0800 118 100

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Payment Card Guide

All you need to know about Komerční banka payment cards

The payment card is a popular payment instrument that has made its way into every wallet! We are confident that our payment cards will satisfy even the most demanding clients.

We offer 2 types of corporate payment cards that mostly in their weekly limits and the scope of complementary services.

  • Gold Card
    Gold Card
  • Prestige Card
    Prestige Card

A payment cards offers:

  • Simple contactless payments
  • Instant access to your funds
  • Safety for your cash
  • Convenient cashless purchases from a broad network of merchants around the world
  • Secure online payments with the 3D Secure service
  • Permanent access to cash through a worldwide network of ATMs
  • Cash withdrawals in bank branches and exchange offices
  • Possibility to change your PIN in ATMs of Komerční banka
  • International travel insurance
  • Mail and telephone orders of goods and services

Card Activation

For security reasons, your card is not active. This applies both to new cards as well as renewed cards. In order to take full advantage of all the benefits your card offers, you must activate it prior to the first use.

To activate your card, you must successfully complete a transaction confirmed by a PIN – ideally an ATM withdrawal or point of sale payment - during which your card is inserted into a payment terminal and correct PIN is entered. From that moment on, you can use your card without restrictions, thereby enjoying all the benefits it offers.

In case of any doubt and/or problems regarding the activation process, contact our nonstop Payment Card Hotline at +420 955 512 230 or 0800 17 1007 (from Slovakia).

The payment card use adheres to the Terms and Conditions for the Use of MasterCard Payment Cards.

Komerční banka wishes you a satisfying and trouble-free payment card experience around the world!

In case of any problems and/or questions, do not hesitate to contact us:

  • via the on-line form
  • by calling toll-free on 0800 118 100

Contact Us


0800 118 100

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